The Heylux Circle
Join the Heylux Circle
For clients who travel with us often enough that repeating themselves has become tedious. We keep your preferences on file and apply them to every booking.
There is a point at which a client has explained the same six things enough times. The vehicle they prefer. The chauffeur they get on with. That they would rather not be spoken to before nine in the morning. That the water in the door is never touched. That the pick-up is the side entrance, not the front.
The Circle is simply a record of all of that, applied automatically. Members do not brief us — they tell us when and where, and everything else is already known.
What membership includes
- Saved preferences applied to every booking without being asked for again.
- Priority allocation at peak times — Monday mornings, Thursday evenings, event dates and every rail strike.
- A direct line that bypasses the general desk, answered by someone who already knows your account.
- Preferred chauffeurs recorded by name and assigned wherever the schedule allows.
- Consolidated monthly invoicing instead of a payment per journey.
- Standing bookings for recurring journeys, set once and left to run.
Three ways to belong
Private
For individuals and families. Saved preferences, priority booking and a named coordinator for personal travel — school runs, appointments, airports and weekends.
Corporate
For companies booking regularly. Everything in Private, plus authorised bookers, cost-centre reporting and board-level priority. Pairs with our corporate account.
Signature
For clients with complex, high-frequency or confidential movements. Dedicated chauffeurs, full Concierge coordination and an agreed response standard. Offered by invitation and by application.
How to apply
Membership is by application rather than sign-up. That is not affectation — priority allocation only means something if the number of people holding it is smaller than the fleet. Tell us how you travel and we will recommend the tier that actually fits, including telling you when none of them is worth it for you yet.
There is no joining fee, no contract and no notice period.
Questions
Frequently Asked Questions
No. The Circle is not a paid subscription. Membership is by application so that priority allocation is only offered to a number of clients we can genuinely honour it for.
There is no threshold. If you find yourself repeating the same preferences each time you book, that is the point at which membership is worth having.
Preferred vehicle and chauffeur, cabin temperature, refreshments, whether you prefer conversation or silence, child seats, usual addresses — anything you would rather not repeat.
At any time, and it changes nothing about how you are treated. No contract, no notice period.
Membership is about service and administration rather than discounting. Where volume genuinely justifies a rate, we will offer one — but we will not pretend a membership tier is a discount scheme.
Arrange Your Journey
Apply to the Circle
Tell us how you travel — how often, which vehicles, and what you find yourself explaining every time. We will recommend the right tier, or tell you honestly that you do not need one yet.
Tell us once.
Then never explain the temperature, the entrance or the water again.